Hello, I would like to purchase the $49.90 bundle, but I'm finding that I'm unable to make payment for any of the resources you've posted. Whenever I try to use PayPal, it prompts me to link a credit card. However, I don't have a credit card, so I use PayPal linked to my bank debit card, which works for purchasing resources from most other developers on itch.io. It seems like your resources are set up to only accept PayPal linked to a credit card, is that correct? I would greatly appreciate it if you could provide the option to pay with PayPal linked to a bank card, like other developers do. Thank you. I really wish to buy the bundle 🥺
Viewing post in Minifantasy👹Monster Creatures comments
Hi Vainquit, thank you for your interest in the Minifantasy bundle and for reaching out about the payment issue.
I am sorry for the inconvenience you've experienced. As far as I'm aware, payments shouldn't be limited to credit card-linked PayPal accounts. During the last 4 years, many devs have successfully made their purchase using PayPal without any problem.
However, Did you try to transfer some money directly into your PayPal account and make the purchase using PayPal credit?
Other than that (and I know this is the annoying workaround ^^'), you could try to contact PayPal's customer service, as they might be able to provide a solution that would allow you to make the purchase.
In the meantime, I'll also look into this from my end to see if there's anything I can do to assist. Please don't hesitate to reach out if you have any other questions or face further issues.
Thanks again for your support and patience.
UPDATED：
Hah！！！！I success！！！！I success buying this bundle！！！！I just pay the bill directly with my debit card by paypal, without logging my paypal account, and it simply works！！！OMG I am going to create my game now ！！！！ 😎
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Hi Krishna, thank you for your patient reply. At least your response efficiency is much higher than that of the itch.io staff.
I had previously contacted PayPal customer service to inform them of the issue I encountered. However, they believed it wasn't their responsibility because they assured me that my PayPal account was functioning normally, and their system couldn't even retrieve my orders (this explanation is reasonable because I needed to link a new credit card before making the payment; without linking the card, the entire process couldn't be considered a payment process). They explicitly told me that it might be up to the merchant to decide whether a credit card must be linked for payment and suggested that I contact itch's company. So I emailed support@itch.io, describing the problem I encountered, but five days passed without any staff replying to me.
In my email to itch, I mentioned the phenomenon of being able to successfully pay for a $30 order but unable to pay for a $49.9 order, and I asked whether itch required linking a credit card to PayPal for payments exceeding a certain amount. However, I then attempted to pay at several different devs and found out that it wasn't that I couldn't pay $49.9 for an order but that I couldn't pay for the resources you published, even if the order amount was only $1 (however, just a few days ago, I had successfully purchased another developer's $1 resource).
I couldn't purchase by adding balance to PayPal because PayPal accounts in China disables the function to add balance. Sigh, maybe I really should take the time to apply for a credit card, or I can buy the assets on Unity Assets Store. Thank you for your reply, anyway.