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Pinned ReplyAdmin (4 edits) (+4)

Hello everyone,

We had some delays with Payoneer payout processing. As of this post, payout payments have resumed, but there is a backlog of payout requests to process, so it may take a few days for everyone to be caught up. I apologize for the inconvenience this caused anyone. I’ll do a run through this thread to check on the status of every account in here to ensure payments will be processed shortly.

I just want to remind everyone that we do not give fixed timeline on payout processing: Every payout is human reviewed for fraud and security. Rarely we may have system level disruptions that may create delays to a wider set of accounts. Every account’s circumstances are different, and we may also need additional processing time for reasons including, but not limited to, transaction fraud review and tax identity verification.

Thanks for understanding

(+1)

We are all human and understand the problems, but some information could be provided regarding the problems. The lack of response from support or other people is unfair.

Regards.