Gameplay: Nothing felt too difficult or obvious. The puzzles were fun and I'm not usually a fan of puzzles in horror games - these didn't feel frustrating. I like that this game made me /want/ to make the 'wrong' choices, just to see what would happen - and it was worth it. I appreciated the generous save system as it encouraged you to experiment more with your choices because you knew you weren't going to be punished for it with a lot of backtracking.
Story: I thought it made use of classic 80s horror tropes in nostalgic and endearing ways, but also had some nice twists that were personal to Alesa. Mr. Bob was especially unique, as it was kind of unclear the whole time whether he was a supernatural entity or a figment of Alesa's mind. The way her house call was explained away at the end felt believable and thought out.
Horror: Playing this in the pitch dark was a thrilling experience! The jump scares were sudden, the sound design and music kept me tense throughout, and the 8bit gore and grainy filters made for a very creepy visual experience. I love this kind of lofi/retro art style in horror especially.
Theme: As someone with family trauma, I feel a sort of extra pull to these games. There's a kind of catharsis with engaging with these sorts of themes in horror. For the same reasons I like films like Hereditary, I like the themes of twisted family dynamics in this game. I like how vague Alesa's past is - it makes you wonder how she grew up. What made her decide to do this sort of work in the first place? Why did Mr. Bob find her so early? What were her parents really like? And Greta was a very interesting addition of the family. You kind of feel bad for her, and I actually liked the Greta ending - it's a sobering, perhaps more realistic outcome and gives a very tragic pang to the heart.