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Without the exact error text it is hard to be certain what that could mean.  If it is hard to type the error, then I recommend using Alt + PrtSc (PrintScreen) to get a screenshot of the currently selected application.

It doesn't sound like a game code issue, so if I were to guess it would probably be an openGL problem especially if you have an older/integrated/cheap graphics card (manufacturer's website is a great way to find out), or possibly if you haven't updated the graphics drivers.  The game should be running on openGL 2.0, but some users have reported problems despite having hardware that should support openGL 2.0.

it sadly hasn't been giving me a crash report so I haven't been able to search the issues. It is a response issue with openGL and my graphics card is intel HD 620 which from what I have searched is quite above openGL 2.0. I've already tried updating the drivers and that hasn't fixed the issue. I also looked into task manager to make sure it wasn't my laptop just being garbage, but that also was fine. Any ideas where I can start? Thanks for the help so far!

I thought perhaps you had a specific error message, since you stated "In the app data it says init render device error.".  I know very little about openGL, and googling related terms hasn't revealed anything specific.  Godot seems to have a history of problems with the intel HD 620, but I don't know how much of that is still relevant.

Two recommendation of a driver rollback, though they were a year old and few months old, and working with drivers gets messy.  Recent one:
https://godotengine.org/qa/42629/solved-godot-working-intel-integrated-intel%c2%...

There were some non-specific recommendations for better laptop performance by running it on the better GPU or white-listing the program with antivirus software.

You might look into whether Intel has a graphics settings manager or control panel that is compatible with your hardware, maybe messing with those options or setting Strive to high performance would change something.

thanks for the help

An idea occurred to me due to another similar thread.  You might try running version 0.5.23c of the game, since the game shifted from openGL 3.0 to openGL 2.0 at version 0.5.24, though I have no idea if it makes a difference.  Probably a few unofficial sites that still share the older versions.