Post by Ignoble Atrabiliario in That Dungeon Game With Dragons & Stuff comments

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Hi, Igor. I apologize for posting this here, but I tried to buy this game and when paying through Paypal I got an error message screen in itch.io. I tried a second time and got the error message screen again, but when I checked my Paypal account, I had been charged twice, but I can't download the PDF. I have written twice to itch.io support, but I haven't got any reply. Would it be possible to cancel the second charge and get the PDF? Thanks in advance!

IgorMoreno282 days ago

Hey there! No worries about posting here! Have we resolved the issue yet (since the emails do not include the username, hehe)?

Ignoble Atrabiliario282 days ago (2 edits)

Hi, Igor. It was resolved, and I got my money back. Thanks a lot! I must say your game looks great and I am looking forward to giving it a try! What is it with Brazilian designers these days? You guys are coming up with brilliant games all the time!

Côme Martin261 days ago

I've had the same problem! I got my money back eventually but I would like to buy the game somehow :)

IgorMoreno257 days ago(+1)

Hey there! It all boins down to the fact that PayPal is the only payment method I was able to set up, and those have to be approved manually. Sometimes it takes me a while to get around to it - I'm sorry for the inconvenience!

Côme Martin255 days ago

Well then, I tried paying you again! Let me know when/if it comes through :)
If not, I hope we can sort this out some other way!

IgorMoreno253 days ago

Yay, got it! You should receive the files shortly :D

Côme Martin253 days ago

I did, yes!

Thanks for keeping up :)

IgorMoreno252 days ago

\o/
Hope you enjoy the game!