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Hey hi! I'm not sure I can help you since it seems to be something related to the way itch.io works. I've searched the forums for people with similar problems and found this post with all the possible solutions I've come across, I hope it helps. Also, seems like proxies could casue problems too, and some people have to overcome the problem using a VPN.

Thanks!! I'll try with that, I really want to play your game.