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Hello, I just downloaded the latest version on Windows 10 64-bit. I have a LaserDock and it works with their software. Whenever I try to turn on the laser, nothing happens. No matter what I do, it always shows a DAC ID of 0x00dbcb1b, with the light off next to it. Even if I disconnect the LaserDock and launch the app, it still always says this. If I select LaserDock in the drop down, or try changing the DAC index, nothing happens, still showing the same DAC ID with the light off.

Any help appreciated!

This is the behavior you would get if Maxwell is unable to connect to the LaserDock. Most likely this is a driver install issue.

Wickedlasers has posted some driver install/fix instructions here:


Pasted here :

Download this http://zadig.akeo.ie/

  1. Connect laserdock
  2. Open zadig
  3. Choose Laserdock Interface 0
  4. Choose libusbK as driver
  5. Click install.
  6. Repeat 3-5 for interface 1 and 2
Let me know if this works for you!