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(+1)

I am retuning to say that my tax status has been pending validation for a week. Someone I spoke to was told by support (who still haven’t responded to my ticket of urgent follow up) that validation should take 48 hours. 

I find these delays and lack of communication to be wholly unacceptable. 

Admin (3 edits) (+1)

We use a third party to process tax information, so unfortunately once we’ve handed validation over to them there is nothing we can do it influence how fast it is completed. Generally it happens pretty quickly but the exact duration is outside our control. Once your information is validated then payouts will resume as normally.

Thanks for understanding.

(Note: In the future if you can click “Reply” under my post, I’ll get notified of your responses. Posting directly in the top level of your own topic will not notify anyone of your responses. Thanks)