My payouts have been delayed and when I went to see why, I discovered that my tax status has suddenly changed to invalid. I completed the tax interview originally in 2019, and have had monthly payouts since with no issues. 

Now I can’t get any payouts and the ones that are pending suddenly have the 30% withholding applied as well (previously it was 0). 

I was prompted on the tax page to redo the tax interview so I did. But now it only says pending validation, and support won’t answer emails. 

How can I get this escalated so I can get paid? I ran an Itchfunding campaign and need access to that money to pay my freelancers. 

I know of at least one other Canadian with the same problem that seems to have developed at the same time. This is not isolated. 

you should update the tax information page then, which explicitly says the tax interview only needs to be done once. 

I hope that pending payouts for people in this situation will be made a priority, as some of us have already been waiting for several weeks. 

I would also suggest that notices be sent to people when they need to redo their tax information, which is something that other platforms do.