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I'm playing the game on Mac and when I open it and go to press "New Game" the menu disappears and takes me to the court, but my advisor never comes in nor does any citizen. It worked fine in my browser though (Chrome).

If possible, please run the game and try to start a new game again, then when this bug happens close the game and email the file /Users/[YourUserName]/Library/Logs/Unity/Player.log to support@graemeborland.com. Having your log file will help me be able to identify the problem.