Okay, please wait a little longer, things take time these days.
It's been 16 days since I published, and the title is still unsearchable.
I don't want to be pedantic, but the FAQ mentions: "We generally review these the same day projects are published. Although your page may not be indexed indexed during this time, it is still published and fully functional via your profile and URL. We appreciate your patience for this step."
As I said, I understand all the reasons why this process may take longer than usual, but we're entering the third week while I anticipated a few days of delay at most, and it's starting to be a problem . Any chances of knowing if we are getting scrutinized this week, at least?
The game is now searchable (yay), and appears in the storefront... except, it's not where I was expecting it to be.
If you search for Most Recent, 15$ or less, it has been placed at the very bottom of the list, among those titles that ACTUALLY got published around the time we made our game public (in theory, of course, since it needed approval and, therefore, wasn't in the storefront).
By comparison, using the same ordering (Most Recent, $15 or less), This title, which got published 10 days ago, but like ours needed approval (allegedly) is showing right at the top, where it should be. Another title, 6 days since going public, yet showing pretty high in the list. One last example, 14 days, displayed among the most recent ones.
To summarize, all these examples are getting listed by their time of approval (since they needed it), not publication, while my title is getting listed by its actual publication date.
Would it be possible to get this last issue fixed, pretty please? Thank you 🙂
My mistake for not replying to you directly, but would kindly explain this to me then?
I just picked 2 random ones, but it's full of published titles, even months old, that gets featured in the most recent because they just got approved (The last updated field clearly reflects the changes needed behind the scenes done by the staff to enable indexing and visibility in the storefront)
Which, btw, totally makes sense to me. If this is a bug, it's so wide-spread it basicaly turned itself into a feature.