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Thank you for your reply!

Do you mean my pricing policy?

I checked "Paid" and set the minimum price $4.99.


I meant the way itch io gathers payments for you? did you set it for them to do it? or are you getting the money directed elsewhere?


So you meant "Payout mode," right?

I chose "Collected by, paid later."


yeah I did the same, and mine seems to be working, but mine is a "donation" so people don't have to pay.. not sure whats wrong, it looks like you've done everything right, perhaps it is just the analytics are behind?
I'm not too familiar with itch io's support, but I would suggest your next step would be to ask the admins directly to see if they can shed any light on it.