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Thanks for replying, after some (admittedly quick) googling I was under the impression that my national insurance number would serve as a tax ID, is this not the case?

I've currently switched to individual payouts until I've got it sorted. Many thanks.

I was under the impression that my national insurance number would serve as a tax ID, is this not the case?

That should be correct, and you can use the national insurance number as a foreign tax ID. Judging by the comment made below by leafo, sounds like the tax withholding rate might be calculating at the time you request a payout, so if you’ve provided that already, it might not show 0% instantly.