I have bought game twice for myself by mistake.How can l fix this?
Ask for refund for 1 of your purchase via support@itch.io (explain your situation too)
But I cannot contact with @itch.io.
Why not? You just need to send a support mail to the e-mail address "support@itch.io".
I am Chinese,and there is a wall.
Hmm, I'll try contacting itch.io from now end. Hope it works.
What is the e-mail address linked to your purchase?
3133026056@qq.com.And there is another problem,my game disappeared,even demo.
Click the arrow beside your name, press the arrow, go to "My Library", click "Download".
Thanks.
By the way,may I ask a question?Does the purchase about $51 includes the unversioned final game?If it is no,I will not ask for canceling the deal about $29.
No, $51 one includes the final game too. I'll ask itch.io to refund the $29 one.
Thanks,I will support your futural game,if net is ok.