Me too...
I ended posting my issues in the forums to see if someone reply them.
Viewing post in Itch.io support not responding
Yes, because it's against the rules of this category. I didn't want to close the topic outright because it's been so long, but please. There's a reason why you're being asked to wait for support. There are some issues nobody else can handle. And this is probably mentioned in a ton of forum topics by now.