It happens, and no problem :)
this is what i'm getting whether i choose mv or mz, i'm not sure what i am doing wrong ? i'm sorry to trouble you
and this
O.O I have no idea what that is. Though this is a guess, but the files may not be in the right place? I'm sure the creator of the software would know more. Sorry I can't be more of help.
it's ok it's not your fault :) thank you for trying to help me :)