First, I sent an e-mail to support five days ago but I received no answer. I understand that itch must receive a lot of those e-mails and are not a massive company, I'm not blaming them. I'm just curious if I'm understanding my payout settings right.

I have my revenue sharing set to 30% to itch, 70% to me. I've reconfirmed this multiple time.

Under the initiate a new payout option, the amount shown (let's say it's 50$ for sake of argument) is far from matching that sharing. The 50$ amounts for a little over a third of my purchases money. Even if the percentage would be inverted, 70% for itch and 30% for me, it still wouldn't make sense. I know not all purchases are available right now, but even without taking the recent purchases into account the number is much lower than 70% of the available purchases.

So what am I missing here? Is paypal taking a massive cut of that money? Is it tax stuff that I'm missing or forgot about? Or is there really a bug happening here.

Again, I'm not blaming itch at all, I'm sure there's a reason for this and I'd like to understand. I'm not particularly stressed out about that money personally.

Thank you!