Have you tried to restart a game with other characters?
And tried deleting save files, language etc?
the game just crashes
What is your PC's configuration?
oh crap,the message didnt sent,here the image
What about your graphic card?Maybe the game doesn't work with your configuration. :/
its intel graphics
I don't know what to do for you. I'm sorry for this. Maybe you can ask for a refund?
Oh well,thanks anyway,imma try ask for refund,thanks for reminding,maybe once i get a better pc ill buy this game again,have a nice day my friend!