I'll look into this, but I think the controller library I use may not support either of those controllers wirelessly. If using a cable isn't an option, I've heard Steam's controller remapping is generally pretty successful, so that may also help.
Hello!
I have exactly this problem on macOS.
Controller (XSX) only works until I press any of ABXY buttons, after that it loses input until I press "Start" button - basically unplayable.
Same on Steam and itchio versions. Latest gamepad firmware. Latest game patch. Gamepad works perfectly fine on other titles.
lmk if more info needed!