This game has a lot of potential. I already like it so far, but there's a few minor things that subtract from the story you're trying to tell. Don't get me wrong, I like the story; the way ghosts and spirits work in this world is kind of genius, and I don't think I've seen it done like that before anywhere else. That being said, the writing itself falls short at times, and when it does it undercuts the impact of that moment. My other criticism is that the art is really good for the most part, so when things don't fit in with the style or are just not drawn as well as the rest, it sticks out like a sore thumb. The best example I can think of is the battle sprite the big nurse lady whose name I've forgotten; it looked kind of compressed or something. This type of thing didn't show up very often though.
I'm sure you're capable enough to fix all of this on your own, but if you'd like any assistance with the game I'd be more than happy to read over and tweak the dialogue or help out with the art. I don't have to be part of the dev team or anything, I just like the game and I'd be happy to see it improved, so if you need only need like one drawing of a ghost you can still hit me up. Here's my DeviantArt: https://leightoons.deviantart.com/gallery/
sorry for the overly professional tone, being in college has conditioned me to write everything like it's an essay lol