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See above :) It's DirectX 12, with features level 10_1,10_0,9_3,9_2,9_1.

It's a VMware virtual machine. I don't run random programs on a real one unless I have to, and this seems to cope with everything else, but I am not sure I have anything else on it using the Unreal Engine. (Unity, yes, Unreal, not sure.)

We looked into your issue but sadly we couldn't find a solution, it's difficult to do troubleshooting since we don't have the proper system to test on. There's not much info on how to run Unreal games through a virtual machine as programs that are intensive 3D software usually aren’t supported well in VM.