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ok, I tried messing with the graphics card settings, I tried disabling/uninstalling antivirus software, amd I tried running the game in windows safe mode. It works in safe mode, but of course there's no sound! So I've been trying to troubleshoot and delete/uninstall unused programs that might be interfering with the game. But so far I've had no luck at all. I've been at this all day....any other insights or ideas?? 

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Sorry, you may need up upgrade to Win 10. 

Just a shot in the dark - try deleting the crashhandler file from the game folder. 

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ok so I tried deleting the crash handler, that didn't work. Then I looked into windows 10 and saw that it cost $139.00 and nope'd right out of that. Then I went into windows updates to see if I needed to update any of my software or files, and apparently I needed to update a TON of stuff. So I spent several hours updating every program that could have even been remotely related to my issue. And now it works!! Finally got it fixed for both EC 1&2. Just figured I'd update you so you can suggest updating files/drivers/software/programs/etc if someone has this problem in the future. 

Thanks for letting me know, and very glad to hear you got it to work. 
After all that effort I hope the games don't disappoint!

Just for future reference: whenever something doesn't work or stops working while it was fine previously, always check your OS for updates.
Apart from that, I think software keys for Windows 10 go for as low as $15.00, not sure if that goes for the US though. I got mine for €12