ok so I tried deleting the crash handler, that didn't work. Then I looked into windows 10 and saw that it cost $139.00 and nope'd right out of that. Then I went into windows updates to see if I needed to update any of my software or files, and apparently I needed to update a TON of stuff. So I spent several hours updating every program that could have even been remotely related to my issue. And now it works!! Finally got it fixed for both EC 1&2. Just figured I'd update you so you can suggest updating files/drivers/software/programs/etc if someone has this problem in the future.