Hi! I had payments waiting and just linked my PayPal. Is there a way for me to get the money that was there? I can't find a way to initiate a new payout. Thank you.
“Direct-to-you” payments is a separate system than our payouts system. You can learn more about the payout modes here: https://itch.io/docs/creators/payments#payment-modes
On the payouts tab on your dashboard you can connect a PayPal account for receiving payouts. Any transactions on your account will be able to claimed for payout 7 days after they have occurred.