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I tried your solution but the issue is always here. I reinstalled the app, downloaded butler from your link and nothing works. I have attached a screenshot of my command prompt to help you. The first error code is linked to butler installed by the app. The second code is when i tried to reinstall butler manually.

Hey, sorry for the late response and thanks for the info!

Do you have any antivirus software installed?

I have Avast! Free installed on my computer. And the UAC is at the maximum level.

Thanks for the response! This is consistent with my tests: Avast blocks access to butler until it can run its cloud scan (which can take several hours). They have a whitelisting program, so I'll get in touch with them.