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Hi, I just downloaded the game but the grappling hook doesn't seem to be working?

Where are you trying to use it exactly? :o

I can see the exclamation mark which I believe indicates that I can call an action? However, when I press Enter, it does nothing. 

Can you tell me the location/place in the game where this happens?

Paths of Shrouding Mist. 

I'll look into it. Sorry for the inconvenience!

Okay, I have to admit that this spot is a bit finicky. You have to be on these exact spots to activate the hook: 

I'll make it a bit more clearer where to stand. But for now, please use the above screenshot as a reference. And once again, sorry for the inconvenience!