Thanks for the review. I'm not sure what could have happened during the shop scene, everytime I test played it I never got a frozen screen... Very confused.
I'd also thought I'd custom routed the maid.
I knew there were some errors in the game, but given that I had to redo all the eventing due to an error that corrupted the file, I'm disappointed you didn't manage to get further and I will have to see what I can do further to fix things when I come back to the game in the new year (which is my plan!)
Thanks again!