Hi! Thank you so much for letting me know; we're currently looking into it today! Can I ask what version of windows you're playing it on? It seems to be currently having some problems running on Windows 7 that we are looking at.
There's a fix out for it now! If you download "Encore -Summer- (Windows 7 Compatible) it should work! Thank you again for letting me know, it was a huge help, especially with the details you gave.
