Look. He just posted again. I am just so over this guy. Are you going to help me with this?
Look at the reviews he is leaving on my page:
And this continues on to the next page. Unbelievable. And each of these accounts if you click on them, they were made the day he the review was made and he made 0 comments or followed 0 people. How is this allowed?
Am I going to have to disable reviews as well now because of this?
You can not ban people from leaving ratings on your page, you can however disable ratings entirely.
For ratings, please report them using the report link and our admin team can check out the accounts and get them taken care of. It looks like the things you included in your screenshot happened 8 days ago, but there were no reports at the time.
itch.io treats ratings a bit differently than other platforms, ratings are incredibly downplayed because by default it’s hard to establish that the rating is actually an evaluation of the game.
I’d love if I can also IP/Hardware ban since he is making multiple accounts.
There is no such thing as a hardware ban since we are primarily a website. How we manage suspended accounts is internal and we don’t reveal the details, but I want you to know that IP bans are not perfect solution as it’s easy for someone to obtain new IPs.
I know it’s stressful dealing with someone who is harassing you, my advice is to keep reporting any activity so our admin team can take necessary measures. Generally these types of trolls give up quite quickly once they realize everything they do is deleted in bulk.
If it is too much to manage though, we make all community related features optional. You can turn off ratings, comments, forums, etc.
Yeah, I just reported all of these. I wasn't aware of these reviews until recently.
Unfortunately this "individual" has been around for quite a while. I'd say 3-4 months. But he recently escalated to all these negative reviews as well. He makes new accounts every 2 days now and posts on my dev logs which I have to keep checking and keep banning almost daily.
Thank you for the reply though, I appreciate it. I hope you can look into the reviews when you have the time. I didn't include a description on all of them since it's pretty obvious it's a troll account made up with random letters.
The funny thing is he is literally demanding that I change my game based on what he wants so that he stops harassing me on my page. It's just crazy.
