Hi, yes my system locale had already been set to Japanese and I installed the language pack before getting the game.
Thank you again for your reply!
We are sorry to hear that the fixes that we have recommended have not fixed the problem.
From here we will have to contact our partner developer directly with the issue you are having.
May you upload screenshots of the folder as is when unzipped, along with a screenshot of the files in the audio folder?
Also, please let us know if you have any questions or concerns.
We apologize for the inconvenience and hope to resolve your problem as soon as possible!
