Hi there. Sorry to hear you're having problems. I'll help if I can. During testing, the only time this happened was on a system that didn't meet the recommended system specification.
- First of all, please check that all your graphics drivers are up to date.
- Please can you also check your system against the specifications on the main page?
- If your drivers are up to date, you have the recommended specs, and it still doesn't work, please can you tell me what make and model graphics card you have, what CPU, how much RAM and what version of Windows you are using.
Thanks,
MrBehemoth