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Paint of Persia

Paint of Persia is a rotoscoping pixel-art tool · By dunin

Bugs report

A topic by dunin created Jun 24, 2016 Views: 4,128 Replies: 93
Viewing posts 21 to 29 of 29 · Previous page · First page

When I try to run this, it starts running and the window shows up in my taskbar, but none of the windows appear. If I mouse over the ptop.exe icon in the taskbar, the little window preview shows the file, edit, view menu, but that window is nowhere to be found. What's strange is that this worked fine an hour ago and yesterday, but all of a sudden it isn't working. I've tried downloading it again and downloading and running the 32 bit version with no luck.

Debug.log looks like this:

[0226/224923.713:ERROR:process_info.cc(625)] range at 0x73ef35cc00000000, size 0x248 fully unreadable
[0226/224923.728:ERROR:process_info.cc(625)] range at 0x73ef35ec00000000, size 0x248 fully unreadable
[0226/224923.728:ERROR:process_info.cc(625)] range at 0x0, size 0x248 fully unreadable
[0226/224923.874:ERROR:process_info.cc(625)] range at 0x1bd1277400000000, size 0x213 fully unreadable
[0226/224923.874:ERROR:process_info.cc(625)] range at 0x1bd1279400000000, size 0x213 fully unreadable
[0226/224923.874:ERROR:process_info.cc(625)] range at 0x0, size 0x213 fully unreadable

I'm running it on the latest version of windows 10.

Developer

Hi,

I can't investigate for now, but you can try to delete the local folder (for windows: C:\Users\yourUserName\AppData\Local\Paint Of Persia\ ) and relaunch the program.

BUT save yours files before and C:\Users\yourUserName\AppData\Local\Paint Of Persia\User Data\Default\settings.json if you have palettes or anything you want to keep in program settings (replace the file after relaunch).

That fixed it! Not sure what the issue was, but as long as it works, that's all that matters for now. I don't really need color swatches so I can just delete that folder if it stops working again.

Developer

Great!

I drew something easy to try this out  (and the app as whole works perfectly) but for some reason I get an error when I try to export. I'm extremely dumb so it may just be me making a mistake, if that's the case then I'm really sorry for bothering you. I'm using the windows x64 version.

This is the debug.log

[0721/230647.179:ERROR:process_info.cc(625)] range at 0x7f4819c600000000, size 0x82 fully unreadable
[0721/230647.183:ERROR:process_info.cc(625)] range at 0x7f4819e600000000, size 0x82 fully unreadable
[0721/230647.183:ERROR:process_info.cc(625)] range at 0x0, size 0x82 fully unreadable
[0721/233757.145:ERROR:process_info.cc(625)] range at 0xb9ec19c600000000, size 0x86 fully unreadable
[0721/233757.147:ERROR:process_info.cc(625)] range at 0xb9ec19e600000000, size 0x86 fully unreadable
[0721/233757.148:ERROR:process_info.cc(625)] range at 0x0, size 0x86 fully unreadable

Developer

HI

Your path seems weird.

The name box must be filled in with just the name of the files (pp). The path goes into the folder box.

The program opens, but only in the taskbar, but it is not displayed on the screen.

I try whit the 32x version, but nothing , and uninstall and install.

Developer

This one is very strange! The window must exist but outside your screen...
Is it a problem that occurred after normal use or from the beginning?

Do you have a particular screen configuration (dual screen, recently changed screen)?
If so, you can try to delete the file that holds the last location of the window (among other things): C:\Users\yourUserName\AppData\Local\Paint Of Persia\User Data\Default\settings.json

Is it a problem that occurred after normal use or from the beginning?

-After normal use, but the last time I was in an unsaved project, the main tab crashed and did not allow me to save or close it (this has never happened before, despite having used it hundreds of times).

Do you have a particular screen configuration (dual screen, recently changed screen)?

-No, it is a simple laptop.

If so, you can try to delete...

-It worked!!!!!   :D 
I was all day yesterday trying to solve the problem, thanks for answering.  <3 :)
Is there a pixelart discord community to talk?

Developer

Great!

I'm not on discords dedicated to pixel art, I'm more on the side of video game creators, but it must exist!

This is more of an incompatibility than a bug. I recently bought a digitizing tablet [One By Wacom] and when I wanted to use it with the program, it did not work correctly. Any solution?

Developer

Wow, it's very strange! What exactly is the bug?

The cursor is shifted? You can't draw a line? or draw more than one pixel?
I don't quite understand the screenshot...

I uploaded a video that clarifies how it works with the mouse and with the tablet. Cheers

is the video useful?

Developer

Oh, yes, sorry! I've had a very busy week, but the bug fix is in my todo list!

Great! thanks for answering :) .
If when you are taking care of that question, and you need me to do a test to see if the problem is solved, I will be here.

You have a good day!

Developer

Hi, can you try this build: https://framadrive.org/s/P5NZkoSHLgxZeQK

I think I found the problem, but I'm not sure...

Works better: D, but it's weird. In most strokes, only 3.4 or 5 pixels are marked, and then it looks the same as in the video. It is an improvement over the previous version. If you want, I can make another video like the one I sent last time. regards

(translated in google translate)

Developer

Oh, weird! Is it a performance problem (if you draw slowly all pixels are marked) or are the following pixels not displayed anyway?

It's much rarer, because I tried different window sizes, and they showed interesting results. I test it a little more and prepare a video like the other time to illustrate better.

(1 edit)

Here is the video. I hope you give an idea of what happens. See when I shrink the size of the window, and how it affects what it shows. Greetings.


*Wait in peace*
Developer

Yeah, sorry, it takes a lot of investigation and I'm missing a lot of time... But I don't forget!

(1 edit)

When I open the application (on Windows), it shows that the app is open on the taskbar, but I can't find the actual window anywhere. I've had it downloaded for a few days now, and it was working fine around an hour ago.

Update: If I click the icon on the task bar and use a shortcut to open a ptop file, all the windows except the File Edit View one open up, so that works

Developer

Hi,

Sorry for the delay.
Maybe you used the program with two screens and the window is somewhere off the screen.
If you don't any preferences that you don't want to lose (palette), you can delete the file that holds the location of the window (among other things): C:\Users\yourUserName\AppData\Local\Paint Of Persia\User Data\Default\settings.json

Hi, is this still working? I have downloaded your brilliant app and I am using Win 11. I used it a few times but now when I open it, it just doesnt appear on the screen. I have tried to delete it and redownload it and reextract it, but it is giving me the same issue. Is not running on task and just it doesnt appear at all. Will now try to download the zip again but is abit wierd, dont know if you have encoutered this earlier. regards, Julia

Developer

Hi,

This looks like a multi-screen problem. The software keeps track of the position of the window, so if a second screen disappears, the window may be outside the remaining screen.

You can try to put back the second screen (if it's the case) or delete the file that holds this info, but you'll lose other information stored in this file: C:\Users\yourUserName\AppData\Local\Paint Of Persia\User DataDefault\settings.json

hi Dunin, thank you, I will try it and let you know!

Regards, Julia

Hi Dunin, thank you so much, it worked! I solved it by cancelling that file, then using only the second screen (I need it because is my graphic tablet) and opening the app there directly. Thanks and compliments for the great idea with your app <3 

hey there. idk if this forum is still in use but when i open ptop it does not show up i tried deleting it and reinstalling nothing works pls help

Developer

Hello,

I no longer have time to develop paint of persia, but I still have time to reply to messages!

It looks like a multi-screen problem like the previous message. The software keeps track of the position of the window, so if a second screen disappears, the window may be outside the remaining screen.You can try to put back the second screen (if it's the case) or delete the file that holds this info, but you'll lose other information stored in this file: C:\Users\yourUserName\AppData\Local\Paint Of Persia\User DataDefault\settings.json

BUT save yours files before and C:\Users\yourUserName\AppData\Local\Paint Of Persia\User Data\Default\settings.json if you have palettes or anything you want to keep in program settings...

i am sorry to bother again but that did not work i deleted the settings and all of it but nothing i have tried worked

Developer

No problem. Can you give me some details: what OS are you using? Is the program visible in the taskbar? Do you have several screens (and how are they arranged)?

i have 1 screen

it is visible on the task bar

using windows 10

let me know if you need more details

i got it to work after a full wipe of all mention of it thx for helping

Developer

Oh great! Glad to hear it!

whatever I do the application window is invisible

Viewing posts 21 to 29 of 29 · Previous page · First page