is it a 32-bit system? we don't have a 32 bit version yet.
if it's 64 bit then is there more details you can provide? does it crash without any warning or doesn't even open?
it does not open directly, if your game is 64-bit it has to show me that it is not competitive with my system, I have downloaded other games (with godot engine) and they open (very slowly), you can recompile in your settings or add to your game with graphics settings for poor laptops? (activating all VRAMs with "fallbacks" so that it detects which one is better for performance)