Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
Tags
Admin (1 edit) (+1)

Thanks, I was able to identify the issue with the information you provided. It appears you have a pledge without a reward associated with it. I’m guessing this is because you started your pledge a very long time ago when patreon didn’t force you to collect a reward, or you started pledging before the campaign had rewards.

In any case, we now account for this type of pledge and it should no longer throw an error.

Hm, that’s odd because I have confirmed that the error was effecting everyone on our campaign, and I double checked and Patreon does confirm I have a tier with rewards selected.

Perhaps Patreon is erroneously reporting that information in the api then?

Aside from that message above, I have confirmed that your fixes have resulted in fixing both of the problems now.

The campaign owner is now able to refresh the campaign details (he was previously receiving the same error I was when trying to connect and disconnect patreon), and I am now able to verify my pledge and get access.

I’m still concerned that you’re being told we don’t actually have tiers (because I’ve had other people test and we all definitely have tiers selected), but it does work now at least.