Due to a (presumed) influx of reports on other topics, support might most likely not have read your ticket.
But I would reckon that whatever is currently going on in regards to your account is intentional (unless developers can somehow do this with their account settings and you clicked something by accident). Regardless of what this might be about, it seems unlikely that other users would be able to help you. On top of that: Since it’s probably a somewhat personal matter, an admin couldn’t give you a reply in an openly accessible place like this.