Skip to main content

Indie game storeFree gamesFun gamesHorror games
Game developmentAssetsComics
SalesBundles
Jobs
TagsGame Engines

That sounds like a bug or some entity on the line of communication messing up. Regardless, you should contact the support (support@itch.io), because that is a valid complaint if I’ve ever seen one…

Just a heads-up: Word of mouth is that the support team is pretty swamped right now. Maybe expect at least a 3-4 days wait until you ask if they’ve forgotten about you - adding to their workload.