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The saved data is stored in the browser. This means that playing on incognito mode won't let you save, and that having setting that erases tracking data or other information (a common procedure for security) might be also cleaning up your saves.
If you are confident your situation is not any of the above let me know which browser you are using and I'll see if I can reproduce the issue and figure out why this happens.

Sure.  I played on Safari. I lost a battle at the construction site I think, just to see the scene, then I tried to reload and my save was gone

(+1)

I'm sorry to hear that. Safari is probably the only browser I haven't tested (since I don't have a mac).
As I said before, the issue most likely lies with either using private browsing or having the browser set to erase data stored from sites.
I will ask some friends to see if they had this issue.