Hello! I downloaded your game (the 64bit version), but it won't do anything. According to Windows, it's running (because I couldn't delete it afterwards), but nothing happens, no screen pops up. I've tried restarting my computer, re-downloading it, and disabling my firewall, but nothing seems to work. I'm using Windows 10. I hope you can help me :)
Hi there! That's very strange... Can you give us your computer specs (particularly video card)? Are you using a translation patch?
Alternatively, you can send us your logs folder located in %APPDATA%\Godot\app_userdata\Lacie Engine\ to leef6010@gmail.com and we'll take a look!
Thanks for getting back to me!
First off, that folder doesn't exist on my computer. Was I supposed to install the game in a particular location?/Do I need other software to run the game? (If so, I'm sorry for missing that info)
I'm not using a translation patch.
Here are my specs:
- OS: Windows 10 64-bit
- Processor: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz, 3192 Mhz, 4 mag, 4 logikai processzor
- Memory: 8 GB RAM
- Graphics: Intel(R) HD Graphics 530
- Storage: I have more than a Terabyte of free space, so this definetely isn't an issue
I don't know if it changes anything, but my language is set to Hungarian. I've had problems with games not running because they can't work with accents on letters/special characters appearing in folder names, but it isn't really common.
Edit: Tried changing my language to English (United States). Still doesn't work.
Thanks for replying! The logs folder is supposed to be created when the game launches on v1.2.1, inside the Lacie Engine folder we indicated, but maybe the game isn't even getting far enough for that.
Since you're using an Intel HD graphics card, we recommend you update the drivers from the Intel website if possible, as OpenGL support on older Intel drivers tends to be very wonky.