Yes, the erratic pathfinding was intentional, haha. I started with "perfect" pathfinding, but I wanted to have some semblance of "goofing off" that they would do, and I didn't have time to implement a more complete feature for that, so I decided that making them struggle to get where they're going would be a good stand-in! I think I might have made their IQs a little /too/ low though, which makes the game really hard as the difficulty ramps up. I think if I were to continue, I would make them get smarter as they complete tasks, so that once the store is really, really busy, they can actually make their way around competently. Something to limit the frustration but keep that "what are these goofballs even doing" kind of feeling!
And yeah, having goobler status along the bottom rather than needing to constantly switch between them is a great idea, definitely should have included that, haha!
I really appreciate the feedback, and taking the time to play my game! Thanks so much! :)