This game feels really flushed out with what it does. There's a few problems in game design that I want to touch upon. The customers come in way too fast. I was able to be at the speed of it rewinding the tapes and yet still I constantly fell behind, so I was looking forward to the $400 upgrade, but only got to $340. In order to get to $340, I was on the other side of the counter which felt cheaty. Having more jobs to do would have been nice as well and could stop that from happening. Other than that I did enjoy playing it! (I did play it again, because I felt I could get to $400 and it didn't help that much as I could only carry one Cassette Tape.)
Viewing post in Lackluster Video Store jam comments
Thanks for playing! the difficulty is definitely an area that I would have improved upon if I could, the problem is that it is operating completely on random generator as oppose to weighted probabilities due to time constraints so if RNGesus hates you, you're going to really struggle.
There are little tricks to make the game easier that I left to discovery such as being able to swap a tape that has not been rewound with one that has inside the VCR.
There are a few more tricks as well, for instance:
When a customer is leaving the counter and another is approaching, you have time to return a tape to half of the shelves inside the store without it having any effect on efficiency and allowing you to clear 2 tapes of the counter at one time. if you have the storage shelf upgrade then you can even store rewound tapes that are further away for when RNG is smiling on you and you've managed to clear the queue more.
Unfortunately I don't expect players to discover all these little nuances during a game jam though as they will only be playing for 5-10 mins max.