Oh, this is a bug. Combine adult, furry and horror and your game is on bottom of those 100 games, even below two games that do not even have a cover image.
But this is community message board. Not Itch tech support. Unless an admin drops by, no one here (including the mod) can say anything concrete about this. We can only give opinion and tell you to write to support.
And I can tell that this is not the first time I have seen such a thread where a (popular) game got sorted last
Write again with a new mail and point out, that the popular sorting algorithm still did not recover, whatever affected your game. Because that is what should have happened after a week or so. Even if you missed out completely on some days or weeks of popularity metric, it should have recalculated at a higher place by now.
And do not focus on asking questions. Support usually does not answer questions, according to lots of threads here.
The two games without cover I mentioned, they did change position. So a recalculation happened. But your game is still on bottom of adult furry horror.
And if you only use horror furry, there are games below your game that look like they are affected by the same bug.
Since your game is indexed and you obviously have recent and old "popularity", this can only be a bug. There are games below your game with even more ratings, so your game is not the only one.
