Let's take it step by step:
- The project page creator can approve your message. However, they often don't realize they have pending messages, and it can take a long time for them to approve yours.
- Instead of waiting for the creator to approve your message, you can contact Itch support so they can review your account and you can post without needing approval.
- When you contact support, you'll receive a confirmation email with your ticket number.
- This forum is answered by the community, NOT by the staff, and the only thing you can achieve here is having the moderator inform the staff of your ticket number, which is why they're asking for it.