Hi! I’m sorry to hear that you’re experiencing issues with the plugin.
First, could you please confirm if you are using the latest version of the plugin? Currently, the latest version is v1.1.1.
If the issue continues, I recommend opening a case through our Support channel so we can assist you in a more personalized way and resolve the problem faster. At the moment, we are not able to reproduce the issue you mentioned based on the limited context provided.
We kindly ask you to share a demo of your project with the configuration you are currently using, so we can review it and help you identify where the problem is coming from.
You can contact our Support team through our official website:
https://undermax.online/undermax/support/
Please log in with your Itch.io account and create a ticket from there.
Thank you very much. We hope we can help you resolve this issue.