It looks very good, the idea is definitely interesting.
I did try playing this one several days earlier, and as soon as it got to the Pick between four twitter responses to that scene in IT I felt strongly that this game was not for me.
However I returned today and decided to power through.
The music starts out nice, and it's subversive like the UI to give happy feelings despite the dark content. However, it's quite repetitive and I ended up muting it around halfway through.
It feels a lot like NationStates in that you have a prompt, then four choices, of which none of them are correct. Except more politically charged than NationStates, somehow. I felt like the choices I made were not at all relevant, and the vast majority of the game is waiting for the analytics on the right to cycle through whatever it was doing, or pretending to be doing.
When interacting with a customer/patient/victim there's no option to do anything other than push the ? button to generate a response, as far as I could tell. In theory this is to see the results of your choices, and in the very first conversation that's true. After that I'm not so sure.
First conversation: Divorced woman, gets a bunch of irrelevant twitter posts and rightfully terminates the call.
Second conversation: Fan complaining that their ship in a fictional story was sunk. Gets generic responses which they don't seem to care about (more on this later)
Third conversation: A cat is lying on a keyboard. Responses irrelevant, it's a cat.
Fourth conversation: It's the second conversation again, but this time... no, it's exactly the same. The generated responses might be different, but they don't affect anything at all, the person said exactly the same things in the same order as before. Is this on purpose, indicating that people just want to hear themselves talk and the other end of the dialogue is irrelevant? Who knows! It proves my choices up to that point had no effect on things, which makes me question why I needed to wait a minute between each decision I made before being allowed to continue.
Then the game is over. I'm left wondering many things.

