Hello,
over the past year I have repetedly have issues with my game page https://eggplantdevelopment.itch.io/irre being incorrectly quarantined.
Even if I wait multiple weeks, the quarantine isn't lifted, instead I have to contact support every single time (this has lifted the quarantine).
I have already created mutliple tickets about this issue:
275117
288706
299126
335097
341036
356114
So in total my game already gotten manually reviewed and reindexed at least 6 times. However I have gotten no fix or further explanation about my issue.
Today, out of curiosity, I even pressed the save button on my edit game page before doing any of the changes I wanted to make (new update) and this was already enough to get my game put into quarantine.
Non of the other devs (both adult games devs and not) have experienced this issue.
It's not even like my game is small or not following the official guidelines, like I said it got manually reviewd by support multiple times.
I have over 750 followers, my game has 55 reviews sitting at 4.47 stars, it was donwloaded over 12k times and is in over 2k collections. All things that should make it easy to tell that my game is legit.
As you can imagine this is extremly frustrating and cribbling my game's further growth, especially considering that the first fews days after an update are the most critical.
So if anyone has an idea what is causing this or has any other way to help me, please, tell me.