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(+1)

In my personal experience:

I had to redo the interview because it was over 3 years old, and I can confirm that in that field, it shows me the original date I first took the interview, not the date I had to redo it.

I never had any problems participating in a bundle, although I've always had the "collect by itch" option.

The first time I had the problem of needing to redo the interview, there were no changes on the page. I requested a withdrawal without any issues, and about two weeks later I received an email from the staff indicating that my interview was over 3 years old and I had to complete it again.

That's why I doubt the page blocks the "collect by itch" option because of the age of your interview. I think the staff only notices this problem manually when you request a withdrawal.

My only guess is that when there has been a fraudulent payment on my account (~4 years ago), itch.io flagged/blocked my account.

But I didn't get any notice from them, and I don't get any answer to my message, and the whole bundle thing has been waiting for me for 10 days now :/