I've contacted support months ago. It did nothing. No reply, just crickets. Forget support, in fact, forget this whole website.
Viewing post in Moderator approval
See what I mean? It's a situation where we, the users are in a lose-lose situation. And there is no help coming from itch so we better move on. I don't understand why they don't issue a statement or something because it clearly affects a lot of people. They probably don't have enough people to even deal with this so they simply ignore it. My guess is this website is run by 5-10 people max, so they simply ignore everything.