Post by Yadis in problems sideloading Playdate version

Viewing post in problems sideloading Playdate version

I did not know that it is on catalog...should have bought it from there to avoid all this problems of inatallation.

Sorry about all this. It's a bit complicated for us to fix right now. We refunded your game purchase on here so you can buy it again on the Playdate Catalogue, this is easier I think. I submitted a request to itch.io.

Yadis31 days ago

Please how does refund work on here??Is there a link to take the money back or how do I go about it.Thanks

Rek & Devine30 days ago (3 edits)

We already began the refund process with itch.io, it'll get sent back to you via your payment method. We're not certain what that's going to look like on your end, but we'll keep you updated. You have nothing to do on your end for the moment. It should get processed very soon. Thanks for your patience.

Rek & Devine16 days ago (2 edits)

We just got a message from itch.io saying that they processed the refund, they told us that it should be reflected on your method of payment within a few business days(i see it now listed as refunded as well on our end). Sorry it took so long, they process each request by hand so it takes a while (any action like this on itch.io takes forever...).
Cheers!

Rek