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Thanks! Let me check and get back to you asap (thanks for buying the app!)

Hey!

Thanks for flagging this. I checked it and the issue was on our side in the caption export pipeline, not with your source MP4. I’ve now fixed the app and pushed an updated build to itch, so you should be able to download the latest version from the same product page and try again.

(1 edit)

Hi,

Still not working. The app exported OK this time, but I can't open the captioned clip (tried several players).

The console readout was too long to print here...

EDIT:

The strangest thing...I returned to the captioned clip 40 minutes later, and now it's working ok. What did I do?! Or maybe what didn't I do?

Alright, the problem was that GlideCaps could report a successful export even if the output MP4 was incomplete or corrupted. I changed the export flow so it now renders to a temporary file first, checks that the video is a real playable MP4, and only then saves it as the final output. It had an issue with file names with spaces in them. Let me know if its patched!

Thanks for helping me polish some issues! I put a discount in that only you should be able to use, if you'd like to put the other apps in your basket and just use your username as the coupon code.. surprisee! The coupon is deactivating in 24h. 

No problemo! Kudos for responding so quickly!