Hello,

recently couple of my private accounts got hacked, among them, my itch account where I had couple of purchases on, as well as uploaded my games.

The hacker apparently changed the email, so I can’t login. There’s a good chance the hacker replaced some of the games on the old page with malware, since that’s their specialty. I currently have no way to directly earn the followers of that page. One game page also still has a Discord link displayed that points to a server that the hacker also got hold of and should be avoided.

I contacted support a week ago, but haven’t heard a single thing from them yet, so I’m posting here in my desperation. Please help!

My username was MumeiMiyafuji, and the itch page accordingly mumeimiyafuji.itch.io

The game page with the bad discord link is mumeimiyafuji.itch.io/orange-smash

Thank you very much for any kind of help in advance!

This forum is answered by the community, not the staff.

Try contacting the staff on Discord, but don't share your personal information like your email address, as the staff will ignore it. Instead, share the support ticket number you receive. This way, the staff may be notified and be able to expedite your ticket.